Terms and Conditions

Jackson Building Solutions Ltd
Effective Date: 01.01.2024

1. Definitions

1.1. “Company” refers to Jackson Building Solutions Ltd, registered in England and Wales.
1.2. “Customer” refers to the individual, company, or organisation purchasing goods and/or services from the Company.
1.3. “Services” means the construction, renovation, or other related services provided by the Company.
1.4. “Goods” means materials, products, or equipment supplied by the Company in connection with the Services.
1.5 “The Quote” is the quotation of services and/or goods to the customer and is stated exclusive of VAT.

2. Scope of Work

2.1. The Company will provide the Services as detailed in the agreed quotation, or project agreement.
2.2. Variations to the scope of work must be agreed in writing and may result in additional costs.

3. Quotations and Pricing

3.1. All quotations are valid for 30 days from the date of issue unless otherwise stated.
3.2. Services and Goods are subject to VAT at the prevailing rate unless otherwise specified where applicable.
3.3. The Company reserves the right to revise prices in the event of unforeseen increases in material costs, taxes, or other factors beyond its control.

4. Payment Terms

4.1. A percentage deposit (to be mutually agreed) may required upon acceptance of the quotation to secure the booking.
4.2. The Company reserves the right to ask for payment upfront for limited materials off site (e.g. windows & doors, bespoke items or specialist orders.
4.3 Payment for the Services will be invoiced in agreed stages, with final payment due upon completion of the project.
4.3. Invoices must be paid within 14 days of receipt (“the Due Date”) of the invoice or as otherwise agreed in writing. Late payments may incur interest both before and after judgement of the unpaid portion of the price at the rate of at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

5. Customer Obligations

5.1. The Customer must provide accurate information regarding the project and ensure access to the site as required.
5.2. The Customer is responsible for obtaining necessary permissions, such as planning or building regulations approval, unless otherwise agreed in writing.
5.3 The Customer is required to fulfil their own legal obligations under CDM 2015 and the Building Safety Act 2022.

6. Delivery and Completion

6.1. The Company will make every effort to meet agreed timelines but is not liable for delays caused by factors beyond its control (e.g., adverse weather, supply chain issues).
6.2 The description and quantity of the Goods and Services to be sold shall be as set out in the quotation provided by the Company to the Customer.
6.3 The Company shall deliver the Goods and Services to the Customer’s address and on the date as both are shown on the Quotation. Time shall not be of the essence for delivery.
6.4 The Company shall retain ownership of the Goods and Services until they are paid for. The Customer is responsible for taking reasonable care of the Goods and Services whilst they are in their possession.
6.5 Practical completion of the project will be confirmed in writing, at which point any outstanding balance will be due.

7. Warranty and Liability

7.1. The Company warrants that all work will be performed with reasonable skill and care, in accordance with industry standards.
7.2. Any defects in workmanship must be reported within [number] months of completion and will be rectified at no additional cost, subject to inspection.
7.3. The Company is not liable for:

• Damage caused by misuse or neglect by the Customer.
• Delays or defects resulting from third-party contractors.

7.4. Liability is limited to the value of the contract.

8. Cancellation and Termination

8.1. The Customer may cancel the contract in writing within 14 days of acceptance, in accordance with the Consumer Contracts Regulations 2013 (for residential Customers).
8.2. After the 14-day cooling-off period, cancellations will incur charges for work completed and materials purchased.
8.4 If the order is cancelled without the Company’s agreement, the Buyer must pay any reasonable losses and costs it suffers because of the cancellation.
8.3. The Company reserves the right to terminate the contract if the Customer breaches its obligations or fails to make payments. If the Company cancels the contract, it must pay the Buyer any reasonable losses and costs suffered because of the cancellation.

9. Force Majeure

The Company is not liable for failure to perform due to circumstances beyond its control, including natural disasters, strikes, or supply chain disruptions.

10. Data Protection

The Company complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For details on how we handle your data, refer to our Privacy Policy.

11. Third Party Rights

Notwithstanding any other provision of this agreement, nothing herein shall confer nor is it intended to confer a benefit on any third party for the purposes of the Contract (Rights of Third Parties) Act 1999 or for any other purpose.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

13. Complaints

13.1. The Company aims to resolve complaints promptly and amicably. Customers should raise concerns in writing to [insert contact details].
13.2. If a resolution cannot be reached, disputes may be referred to a recognised Alternative Dispute Resolution (ADR) provider.